Burns Hyundai
Dealership Sales Review
My first Hyundai was bought sometime in 2010. It was a CPO 2007 SanteFe purchased at turnersville hyundai. When it came time to trade up in early 2014, I went back there for a CPO 2013 SantaFe. A few months later the same sales rep helped me out of my money pit BMW and into a 2014 Veloster R-Spec. A few months before this survey, I went back there as a loyal owner of multiple Hyundai's to trade up my veloster for a newer model. They "couldn't help me" because THEY had no veloster turbo's, which is specifically what I wanted. After being upset I couldn't get a newer veloster turbo, I took it upon myself to put in Zip codes for neighboring states on hyundaiusa.com's inventory search and found EXACTLY the car I wanted in Long Island City, NY - about 100mi away. I decided not to go to turnersville and instead go to Burns, who had been the dealership I had most of my service done at (and way WAY friendlier than turnersville). Well, I went there basically to just find out if they could possibly help me with my situation and within 48hrs I got to drive home in my new Veloster Turbo! They went out of their way to get me what I wanted, all the way from NY. The sales rep that worked with me actually picked up the car himself for me! Everyone I spoke with there, especially my sales rep never said NO. They were always positive, friendly, and very willing to go out of their way to make me happy. As someone who will be buying only hyundai's in the future, I know now to always go to Burns Hyundai for the best possible treatment and assistance where no request I made was considered unreasonable or too much bother.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes