Burns Honda
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Not to mix apples with
Written byon 03/20/2014
updated 06/01/2025
Not to mix apples with oranges but service was fine (1.5 hrs long!) but fine. I sent emails to both Mel and Paul with NO response. I bought a car that I could not afford and though buyers should beware, I thought that one on them could have responded, but they didn't! I know that I am just ONE in a multitude of many customers but if I tell every doctor, nurse,therapist and fellow student that I run across at Pennsylvania Hospital and Rowan University, my ONE multiplies!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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burnshonda on 03/21/2014
Dealer Response
Thank you for providing us with your honest feedback. We certainly would like to speak with you directly so that we may hear your frustrations out in full detail. We aim to provide our customers with the best and regret to hear that you are not completely satisfied with your experience. We look forward to hearing from you. Sincerely, Paul Piliero
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