Burns Honda
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Dealership Service Review
service Rating
Way too expensive
Written byon 03/12/2011
updated 06/01/2025
Honda Insight 2010 First service "A1 - schedule" @ 6284 miles = $83.85 Second service "B1 - schedule" @ 9654 miles = $136.81 $136.81 is more than I've ever paid for any car within the first 30,000 miles!!! This was the final price after they deducted a 10% coupon. After reviewing the work sheet, all they really did was change the oil & filter, rotate the tires and replace the rear wiper insert (which was $7). Everything else was "inspections". I'm not exactly sure what extra they did from the first service that was worth $52.96 more since the technicians report shows all the same items. Said it would be ready in about an hour. Took almost two hours. I will not be using this dealer for service again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes