Burns Honda
Dealership Service Review
My first experience with Burns Honda is when I was shopping for a 06 or 07 Honda Fit. The salesman took my information and asked for a deposit to do a vehicle search. During the whole process, I had to constantly called him to find out if he has found a car when I think it should have been the other way around. When I asked for a refund on the deposit, he lied and said he already got it processed. Anytime I called him and leave messages, he would not returned any of my calls. I ended up going to the dealership in person and got a refund in about 5 minutes. 2nd experience was again shopping for an 09 Honda Fit. This time I called other places first and was able to get a quote from [another dealership] for the invoice price. I told the salesman that I was quoted the invoice for the Fit but they would not do that price. They quoted me at least $300 over the invoice. I think unless you expect to pay close to the MSRP, they would not even considered selling you a car.
- Recommend this dealer? No