Lucas Chevrolet
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Dealership Service Review
service Rating
October recall and oil change
Written by 10/18/2014
onupdated 11/07/2014
was told my car would take 1 hour, instead more than 2 and left overnight. I did however appreciate the honesty (Mike) in letting me know it would be longer and also what happened that I could not have it same day. Also apprecisate the drivers who took me to/from dealership - both personable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No