Stevens Jersey City Ford
Dealership Sales Review
I spoke with a Sabriya at Ford in Jersey City NJ. She quoted me the internet price plus and additional rebate of 2000.00. I arranged an appointment yesterday 12/12/12 to come purchase this car. When i get there she reassured me of the price with the rebate in front of the sales man Nick R.When it came down to buying the car they would not take the price i was quoted. The sales manager got involved Luis T. and brought out Sabriya who acknowledged the price. They said they would go over the recorded conversation and speak with the General Manager. I called today and he was extremely rude and said you dont have it in writing so i will not sell you. He wouldn't give me his name and said get it off the site, treating me like a thug. I am extremely upset of the way this dealership misleads people to come in and not keep promises. I really wanted to buy this Escape but now i ma having second thoughts.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable