Hudson Nissan

On monday (07/27/09) I negotiated the price of a Nissan Altima 2.5 CVT S car over the phone (MSRP $22,715) for a final amount due of $13,560 after the manufacturer and CARS "clunker" rebates. The internet sales person I spoke to was Leon Knott. He assured me several times over the course of the week that the price was correct. I scheduled to meet with him and buy the car on Friday. I told him that I was driving over 2 hours to get there and purchase the car. I got a certified check from my bank, took off from work, brought my daughter to a babysitter, and drove my gas-guzzler to the dealership. When I got there, they refused to honor their price. In fact, they even calculated their new price by deducting the $4,500 CARS rebate after taxes, essentially making the price over MSRP. The floor manager (who gave me his wrong business card) claimed that the dealership recorded my phone call (which, if true, I was not informed of, and which is illegal to do) and when he "listened to it" to confirm my story, he said that they quoted me for a different model. He refused to let me listen to the recording (assuming it actually existed). I asked to speak to Leon several times throughout my visit to Hudson Nissan and they refused to get him. Now, I suspect that Leon knew from the start that the price he gave me was just to get me in the store. I wasted an entire day and lost a lot of money. And, I didn't get a car at a time when the future of the CARS Rebate program is uncertain, so Hudson Nissan also might have caused me to lose the opportunity to take advantage of the CARS program. Hudson Nissan's poor and insulting customer service, and (what amounts to) false advertising is a terrible way to do business. They should be formally investigated.