Route 22 Honda
Dealership Sales Review
This place conducts unethical sales. After making a deal and running my credit the salesperson decided to break the deal and increase the price. He then had the guts to tell me I’m rude after I told him the increase is his problem to solve since he shook on the deal and ran my credit. Am I not right? At this point, I decided to walk away. On my way out, I stopped at the front desk requesting to speak with a manager. The unethical sales rep then approached my brother and me to pick a fight. His exact comment was, “Come talk [non-permissible content removed] to my face.” It gets even better; the general manager Howard Numan doesn’t even care about the situation. He called me back several days later and didn’t even want to dive into my side of the story or how he would improve his business. He kept taking his staff’s words before mine. This is scary! They have my personal information which is worrisome. I’m now extremely worried about fraud. There is an overall unethical problem in this place which I strongly believe starts with the general manager – Howard Numan. He doesn't seem to really care about the customer. Don’t trust this place. This place is a recipe for identity theft.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No