Route 22 Honda
Dealership Sales Review
My daughter thought she was purchasing a used Civic 2008 from these people. On Friday, she negotiated hard and they settled on a good price. She gave them her credit card for the deposit (which they took to the back room to process) and they gave her purchase order and told her she could pick the car up the next day. The next day, Saturday, I go to pickup the car and they tell me that they didn't process the credit card, there was no deposit and they had told her they would only hold the car for Friday, and the car had been sold that morning. Looking at the purchase order, I see the dealer never signed it. Basically, they sold the car out from under her because some else offered a better price. It was a scam from the beginning. I see that the State of NJ has already fined these people for these kinds of bait and switch tactics. There are a lot of other complaints here and elsewhere dealing with the same problems I had. Save your time and your dignity; go some place else
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No