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Route 22 Honda


75 Rte 22, Hillside, NJ 07205 (map)
Today 10:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
[violative content deleted] - I hate them for what they did
Written by anandbabu on 08/31/2010

I got a mail from them Rt. 22 Honda about Cash for Clunkers. I knew that Cash for Clunkers was a government program, and it ended long time back. So, I emailed the dealer ship asking them about this letter, and here is the reply I got from them: *** This letter was sent to you from the government. We can apply that $4500 towards your purchase of a new vehicle. What time today can you stop by? To set up an appointment or for further information please give me a call at [violative content deleted]. Thank You Chicole Hedgebeth *** Now, I emailed other honda dealers to check what the catch was, and I was told, this is just a gimmick to get you to the dealer. So, I wrote: Thanks Chicole. With this, will you still match a price for a Honda Fit / Honda Insight from another Honda Dealer? The reply I got was: Yes I will match or better any deal you have from another dealer. Chicole Then I got several emails from Chicole asking me when I would like to stop by. Though I couldn't believe this offer, I thought of stopping by the dealer that Saturday. As one last attempt, I tried to call Chicole to check with her one more time, but I could only get to her voicemail. So I emailed her, giving her the details of my car that I want to trade IN and the offers I got for a FIT and Insight from other dealers. Here is the email I sent: **** Hi! Chicole, I called you yesterday evening, and left a message for you. Attached is the letter that I got. I have a 99 Camry with 189K miles, but runs great and still gives me 30+ miles per gallon. I wanted to check with you if you are going to truly honor the attached letter and apply $4500 as trade in if I purchase a new Honda Fit Sport Auto or Honda Insight EX from your dealership. Also, below are the best Out of Door Quotes I got so far: 2010 Honda FIT SPORT AUTO OTD Price: $18,322.65 + DMV (varies $114-$421) With the 4500 trade in, I am looking at roughly 18,322.65 - 4500 = 13,822.65 as the OOD price. 2010 Honda Insight EX OTD Price: $21,318.65 + DMV (varies $114-$421) With the 4500 trade in, I am looking at roughly 21,318.65 - 4500 = $16,818.65 Please let me know if my expectations are valid. **** She replies within couple of hours: Hi Anand, We will definelty honor your mailer. I just sold a car to a customer with the same mailer. What time today can you stop by? I wrote back to her: I want to come by now. I could be there in 1/2 hr. Let me know if that's ok. I got an immediate reply: Hi Anand, Great just ask for me when you get here. Do you know where we are located at? So, I went to the dealer, and asked her Chicole. One of the saleman said he can help me. I told him, I was suppose to meet Chicole, since I already spoke to her. He told me Chicole is an internet sales person, and he knows her and he works with her, so asked me what it was about. When I told him about the trade in, he said my car does not qualify for a that program. I told him I have exchanged emails with Chicole, and she said you will honor the letter. He bluntly said she doesn't know the details, your car should be a cetain model and give only 18 miles/gallon to qualify. I showed him the email I sent to Chicole detailing my car that I wanted to trade in to specifically check if I still qualify, and she had replied YES. He just plainly said I don't know what she was talking about, but your car does not qualify. I asked for the Manager, had to wait a bit, and got to talk to the manager and the same story. The manager points to a section in the letter that says you need to buy certain high end vehicles at MSRP to qualify for the $4500 trade-in. When I showed the emails I exchanged with Chicole, he said "Well the letter says you need to buy one of the high end vehicles at MSRP to qualify for this rebate". So, Chicole lied through her teeth about the $4500 trade-in offer, and it is probably a scheme by the dealer to just get the custo

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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genn on 02/10/2011
wish I read this before I got my lease from them. They are deceitful [violative content deleted]. tacked on an extra $40 to my monthly bill. When I called Honda Financial, the lessor, the rep informed me that it was the amount on the paperwork the dealership sent. it has been 3 months and running, and have left multiple voicemails, and no call backs. I'm starting to consider filing a class action laswsuit, if I find enough people who'd like to join.
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