Route 22 Honda
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Dealership Sales Review
sales Rating
Careless
Written by 01/30/2018
onupdated 02/08/2018
I bought Honda CRV 2018 from route 22 honda and they told me that you can cancel your extended warranty any time . I have decided to cancel it next day so I visited them and did all paperwork for extended warranty cancellation. I have waited almost 6-8 weeks as they told and now they are saying that they have lost the paper and never informed to Honda. This really careless service and they don't want to return money .
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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bramauto22 on 04/06/2018
Dealer Response
Dear Customer,
I would like to personally ensure that your concerns are properly addressed. Please call me at your earliest convenience at (973)705-9300 extension 232.
Thank you,
Howard Newman
Corporate Customer Relations Manager
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