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Route 22 Honda


75 Rte 22, Hillside, NJ 07205 (map)
Today 10:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Do not go here
Written by Goelsewhere on 05/09/2017

I found this place to be dishonest and unprofessional. I was sent a flyer from them offering certain rates on leases. I called in advance and the receptionist said yes she was familiar with it and we made an appt. when I arrived, the salesman said he had never seen the flyer and didn't know anything about it. They went on to quote prices 3x higher and continually stone walled me with regard to specific questions. They really seem to think the customer is stupid. After they realized I was not going for their high priced lease they tried to get me to purchase my current Honda as the lease is ending. However, they could not quote me the payoff amount ("you'd have to look at your statement") and instead gave me a monthly payment. When I asked about the payment terms they said "oh 5 or 6 years." This is Just a couple of examples. They were generally vague and evasive which really insults the customers intelligence. I realize that not everyone (no one?) get the prices they put on their sales flyers, but I have been leasing hondas for 6 years, have a stellar credit rating, and 14 years employment in 6 figure salary, but apparently they don't want the business. I will go back to Planet Honda where I have leased in the past and hopefully will receive better treatment. Steer clear of this place!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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bramauto22 on 06/05/2017
Dealer Response
Dear Customer, Please give me a call at your earliest convenience to allow me the opportunity to turn your experience into a much more positive one. I can be reached directly at (973)705-9300 extension 232. I look forward to speaking with you!! Thank you, Howard Newman, Corporate Customer Relations Manager
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