Route 22 Honda

I am spending my time to write this long review regarding my experience with Route 22 Honda because I do not want you guys to waste your time here. I am a full time working mother with two kids. I was shopping for a Honda fit. With my busy schedule, I thought I can save myself some time shopping for a new car on the Internet and/ or phone. I used edmunds.com price quote tool and entered my zip code. Route 22 Honda came up and I entered my information. Within 5 minutes later, a salesperson from Route 22 called. I explained to him that I am in the market for a Honda fit and I don't have time to shop from dealerships to dealerships. I told him that I am interested in the base model and if he can quote me the price and I am happy with the numbers, I will just come with my money and pick up the car. He calls me back about 15 minutes later and quote me $16,174 OUT THE DOOR, which he kept repeating to me that it includes tax, DMV and title fees. I told him that I will discuss this with my husband and will get back to him. I asked him to send the quote stating the price and what's covered with the price to my email. I received the email quote about 15 minutes later. 2 days later, I decided to buy the car. So I called the salesperson up after work. I asked him if there's any changes in the price and he said no, the price is the same as I quoted you in the email. So I asked him when is the soonest that I can pick it up. He said as long as I have the color in stock, you can pick it up today. He asked me can I give him two colors that I have in mind for. So I told him metal metallic and silver metallic. He calls me back and said he has ONE of the silver metallic in stock now. I repeated the price and asked him again if I can pick it up later. He confirmed yes again. He said he will have the vehicle ready when I come. Just ask for Garry the manager. He has all our email and conversations documented. I called up my babysitter to come over for a couple of hours to watch my two kids, called my husband to pick me up and went to the bank right away. I bought a cashiers check payable to Route 22 Honda for partial of the total amount.( I was going to put the rest into my credit card). An hour later we were inside Route 22 Honda. I asked for Garry and another salesperson came to us and said he can help us. I wanted my husband to try the Honda Fit before we pay so we went for a test drive. We came back after the test drive and ask him how much was it more for the sports model and got back with a number that was way much. So I told the salesperson that I will just take my Honda Fit base model that they had hold for me and showed him email that I had. He left for 15 minutes and came back with someone else. She said oh I have good news and bad news for you. Bad news is that the person you spoke with made a mistake. We can not sell the car to you for that price. We don't even have the car in stock. I was really upset at that point since I confirmed with him on the phone just an hour ago. Then she continues and said the good news is that I can offer you the 2013 Honda fit for a very good price. I said how can you confirmed with someone just one hour ago that you have the car in stock and when I drive all the way out here and now you don't? She claims that the salesperson that I spoke with on the phone only worked there for a week and he didn't know what he was doing. The quote should be $16,174 before all the fees and taxes. She said I can show you the employee records that state he has only been here for a week. Then she left to type up something in the back and show it to me as if I am a five year old and I am suppose to believe her. I am posting this two weeks later now due to my busy schedule. I don't want you guys out there to waste your precious time. I read reviews from all websites and I find it very useful and that's why I hope that my review will be helpful to everyone out there shopping for a car. Route 22 Honda had some bad reviews before I posted this. But I thought since I have the price confirmed in a email I am good. I was wrong. This is a very long review but everything that I said here it's the truth. I have the email saved if anyone wants to see it. Again I hope my review will help you guys think twice before even call this dealership up. Don't waste your precious time here. They will try to get you to go in there in every way they can so they can try to sell you a car for much more money.