Green Brook Buick GMC
Dealership Sales Review
Phone call regarding advertised lease special left me frustrated so I stopped in hoping to encounter someone more knowledgeable in person. I was fortunate to meet Franklin who was both very knowledgeable and accommodating. Unfortunately, the dealership could not make the numbers work for me. Their leasing fees were substantially higher than the competition and moreover, I believe they were trying to charge me for the destination charge twice since I was told there was a +/-$900 fee that they "forgot about" which was making the payment I needed too high. I was able to get the deal done effortlessly elsewhere. Other customers I spoke with while waiting voiced frustration as well, sharing that they were back to meet with their 3rd salesperson trying to get their deal done. Very disappointed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable