Green Brook Buick GMC

I recently leased a 2014 Buick Encore from Green Brook Buick GMC thanks to the incredible service and professionalism of salesman Michael S. My husband and I went in on Tuesday morning approximately two weeks ago, with the idea of test-driving the Buick Encore along with some other models we were looking into, though we never dreamed we'd be leaving the lot in a brand new vehicle (not that day, anyway). I'd been waiting to purchase or lease a new vehicle for months, and had done a LOT of research on what vehicle I wanted to purchase, narrowing down the field to a Mazda CX-5, a Buick Encore, and a Ford Edge. ***A bit of background info here-- around 2000 I went to Green Brook to lease a new car, but I was extremely young and couldn't afford the payments (still a full-time undergrad student working two part time jobs to cover bills, etc.) The salesman back then, whose name I believe was Jim (??? Not sure, though there is a Jim working there now as well -- I didn't recognize him though!). At such a young age (19 at the time) I was scared to do a test drive -- I barely had my license for two years and the salesman at the time was cool with me driving on Rt 22! I couldn't believe it.*** Though it didn't work out then, that courtesy and professionalism stuck with me as I approached the lot this year. Mike S. informed my husband and I that we came at a great time seeing as the 2014 line was on its way out and they were trying to get them off the lot as soon as possible. We got an AMAZING lease rate (we ultimately decided to lease after sitting with Mike for almost a half hour debating how to go). He told us he'd do whatever he needed to make us happy with walking away, new car keys in hand, and he wasn't kidding. I teach English at the College level, and I'm working on my PhD -- if anyone knows how to "BS" with the best of them, it's ME. I wasn't about to be the shy girl that didn't know what cars were about and I told Mike -- "I know BS, and I'm not BS'ing you when I say I want this car and I like you and I think this will be a great transaction, but I'm just not sure -- I really wanted to test drive a Mazda, maybe even the Ford..." He attempted to find a Ford Edge on the lot that I could try but they didn't have any at the time... He asked me what I would need in order to walk away happy, and after being able to get a 15K lease for the same deal, including the rebates and my lame trade in (my old car was barely worth a grand unfortunately), I signed off on the deal! I could NOT be more pleased with my car. To think, I had literally been looking online the night before and found the 2014 Buick Encore in a deep Espresso color and fell in love with it -- the next day I drove off the lot with it! Again, Mike let me do a test drive, explained all the features, did everything he could to make us happy. Obviously that's his job, but we do not regret the decision we made for one second! When I said, "Maybe I'd like my dad to take a look at this vehicle before I sign the dotted line," Mike said, "Where does your father work?" I said "Newark" to which Mike replied, "I'll put the temp plates on the car and let you drive the car to your father's place of business right now!" I couldn't believe my ears! I wasn't about to take him up on that -- my dad wasn't expecting me, I didn't want to drive through far away from the dealership with a new car that wasn't technically mine yet, etc. The ways this man bent over backwards to please us was beyond belief - we love him! We had to wait in the main lobby area for a bit, surrounded by a Keurig with lots of different coffees, a soda fridge - stocked will full sized beverages, and even a popcorn cart! We watched Who Wants to Be a Millionaire and Kids Jeopardy, while some of the other salespeople came in and "played along" with us, guessing aloud the answers. The finance guy, whose name escapes me, was equally as personable as Mike -- we were joking around with him, having conversation, and honestly just having a great time hanging out at the dealership. How many people can say they spent several hours in a dealership and had an awesome time? All in all, a wonderful experience! We look forward to being a member of the Green Brook Buick GMC family for years to come! Thanks again, Mike (and company)!