Boardwalk Honda
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Dealership Service Review
service Rating
Needs a tune up.
Written byon 09/05/2023
First time at this dealer to service a car purchased online even the rep asked when the interaction started. Yes, was acknowledged when walking in so can’t fault the rep but there was no set expectations, explanation of the process or what the results were- I had to ask for that information. If you’re providing minimal effort in a customer service interaction for a paid service, it’s tacky to ask the customer to respond positively to a survey.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes