Mercedes-Benz of Edison
Dealership Sales Review
I hate to admit it, but I bought a car from these people because they did have exactly what I wanted in stock. The salesman and his manager made me feel like I was at a Hyundai showroom with their pressure tactics, and lack of knowledge about the car. All they wanted to do was sell me a car right then and there, and they acted like they were doing me a favor answering my questions. And when I tried to negotiate the price they acted like I didn't belong in a Mercedes showroom. And it wasn't just this one salesman. I had been to Catena's other Mercedes showroom in Union, and the salesman there was intent on selling me this one car that they had in stock despite that it was not equipped as I wanted. He told me he could order me the car equipped the way that I wanted it, but that I would probably never get it. What nonsense! They actually had the car as I wanted it in stock at their other location, and he apparently never even bothered to check. I've owned Mercedes before, and while my experiences have been far from perfect, at least the people I've dealt with at the other dealerships have been reasonably professional. Not so at Ray Catena. It gets worse, wait until you read my review of their Service Department.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No