Mercedes-Benz of Edison
Dealership Sales Review
After visiting 3 dealerships with the information i had gathered from mb.com i started to become discouraged. While at the dealerships instead of listening to my wants i was instead trying to be sold cars that i did not nor did they have the specs i was looking for. When the first dealership i had visited was trying to sell me a car for $2500 over the final price(msrp,tax,tags) etc i was going to give up and head over to BMW. Luckily, i gave it another shot and tried a different approach edmunds.com.There i was able to view the cars specs, inventory, options and accurate pricing and then it began. I submitted a few inquiries Less than 24 hours later i received an email from Vince Peluso Jr. at Ray Catena and thats were the magic started to happen! At this point i was pretty well informed and knew what i wanted. I shared my expectations with Vincent and he explained everything to me to the detail by detail leaving nothing to the imagination. The only thing left to discuss was the price. The car was a little over my budget and before i could even mention it Vince blew me away with an offer i could not refuse!! A couple of emails later i was confident in him and ready to buy so much that i gave my deposit with no hesitation. The car was at the port and i was given a time-frame as to when it would come. During that time Vince worked with me to make sure i had all the necessary documentation and paperwork ready for when the car arrived. We continued to communicate via email at work and at home keeping me up to date until the day came when the car had arrived and it did exactly when he said it was. When i went to the dealership to pick up my baby he showed me her and she was shining and twinkling beautifully, he have all my paperwork ready and he had one of the service guys give a quick tutorial on the car. As if things couldn't get any better he also beat the financing that i came in with and saved me a few hundred dollars. Never in a million years did i think id be buying my dream car via email and the whole process took less time than one of the previous deal visits!! I wish i would of found Vince sooner it would of saved me alot of time and gas lol. No hassle, no pressure ,no stress, no lies, no games, no nonsense, no headache!! Vince Peluso Jr made my dream car buying experience one i will never forgot and for that i am forvever grateful. You have a client for life!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes