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Mercedes-Benz of Edison


910 US Hwy 1, Edison, NJ 08817 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Wonderful experience buying C350 Coupe from David W.
Written by xshin on 03/05/2013
updated 06/04/2025

The salesperson, David W., was phenomenal - he had been working with me even several months before I decided to order the car. He was very patient and helpful throughout the entire process, and helped me place my order in December of last year. Even though I have a short credit history and we faced many obstacles in getting me approved, he worked tirelessly with MB Finance and with several managers to allow me to get the car I've been wanting for the right price and payment plan. What's more, he automatically reduced the price to a very satisfactory amount (almost down to invoice), without me even mentioning any sort of price cut. As this was a special-order from the factory, I already knew I wouldn't have too much leverage when negotiating price; however, he took the negotiation out of the equation and cut the price without any prompting on my part. When I was taking delivery, he already had all the paperwork processed and ready - he was extremely efficient and professional, and significantly enhanced my buying experience. Further, he even had the General Manager and the owner of the entire chain of dealerships come over to speak to me and to congratulate me personally. The General Manager even went as far as to give me a free keychain + all-weather floor mats from the Parts Department (I even get free car washes for life at the Service Department)! When I tried to thank him for the favors in helping me get approved and also for the free gifts, he refused my thanks and instead turned around and sincerely thanked me for my business. My salesperson and also another gentleman (not sure which department he was in) were extremely thorough in walking me through the many features on my new car, and before I drove off, David even went as far as to give the interior of the car a final wipe-down, as he wanted to ensure it was perfectly clean for me. The people at Ray Catena in Edison truly went above and beyond for me even though: 1) I took several months to even decide I wanted the car, 2) I'm only 23, and 3) While the C350 is a truly wonderful car, it is definitely not the most expensive car they sell. One of the other salespeople walking around in the building asked me, possibly jokingly, if I was a famous celebrity. While I am quite obviously not, every single person at Ray Catena made me feel like I was. I apologize for the long essay on the dealership experience, but they truly went out of their way to ensure I had the greatest experience possible, and I will definitely be recommending them to everyone I know. As far as the car goes, the interior is superb - very technologically advanced and very luxurious and premium as well. I wish the seatbelts were a little farther forward so I could reach them more easily, but that's honestly my only issue with the car. The transmission is responsive, and I'm not experiencing any lag or slowness with the pedal response (I drove a Nissan 350Z prior to this car, and if anything, this car seems to be more responsive). All the features work very well and are very intuitive to operate, while the exterior is simply magnificent. As a reviewer of this car said on YouTube, this car isn't measured in miles per hour - it's more about the smiles per hour, and from the moment I see my car to the moment I can't see my car anymore (and even after actually), I am constantly smiling. Great job Mercedes-Benz for making this car, and excellent job to Ray Catena Mercedes-Benz of Edison for making my buying experience so wonderful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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