Lynnes Subaru

WORST EXPERIENCE EVER. Unworthy of even a 1 star rating, however, for purposes of making this public the rating must be given. Lynnes Subaru of Bloomfield really has to analyze their sales force and ensure that their methods be ETHICAL. The sales associate who assisted us, Pamela, did everything she could to provide pricing on a vehicle we were interested in. What she failed to mention was the fact that she had actually pre-filled the figures on a contract of which she claimed was simply a formality to hold the vehicle until our next visit. To make matters worse, a tall gentleman claiming to be a "Sales Manager" attempted to resolve the discord. He became aggressive, condescending, and disrespectful especially when he attempted to hold us from leaving and waved his pen in my mother-in laws face claiming he was not a magician and didn't own a magic wand, he had a pen. Regretfully, we agreed to wait and see if he could come to an agreeable figure. 15 minutes past and he would not show his face, we were told by the associate that there was no deal and we could leave. Disappointed with the outcome, we approached his office and asked why he had kept us the whole time. We told him he could not treat customers in that fashion, he was disrespectful and extremely condescending with our business. To make matters worse, he became aggressive and at one point almost became physical until we asked him not to place his hands on us and left. As we were pulling out, he stepped outside the dealership to see us leave and gave us a salute. We did not understand the nature of this salute, however, became offended because we think it may have been an act of white supremacy. Potential customers, BEWARE.