Toyota of Keene

The first fake handshake, glued on smile and "I'm your best friend hello" set off my "fight or flight" alarm in my head. Too bad I did not listen. This past weekend I visited the Keene Toyota New Hampshire dealer inquiring about the Yaris Hatchback. The red one was sitting in the garage with the back window blown out and a salesman, "my best new friend" stumbling over his words as how it happened (license plate placed in rear view window and defrost turned on). To get to the point, I was escourted to his desk and that is when it all began. The "how much do you owe on your trade in", "we have a special on this and that to bring your payments up to......, OH, we are relaxed here, let me go ask the manager. do you want some coffee?" My brain was screeming "stop" from the moment he wanted me to start filling out papers. This salesman totally ignored my initial request of how much my trade in was worth and finally answered the question with "oh yeah, the same amount as your final payment on your car" which, by the way was under 10,000 bluebook price. I felt like a deflated balloon, tired of being filled with a lot of "hot air". I left knowing I will never go back to Keene Toyota again. Too bad for the other salesmen (and women) in the room, their colleauge is not a team player but was "wax from beginning to end". [violative content deleted]