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MacMulkin Chevrolet


3 Marmon Dr, Nashua, NH 03060 (map)
Today 8:30 AM - 7:30 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
What a service too off
Written by kaya0274 on 11/30/2018

I took my Escalade in for two issues. The heated seats did not work and the check engine light cycles off and on for lean codes. They charge $118 to even look at each issue. They wanted $900 to fix the heated seat, I passed. Even though I explained U had taken the car to my mechanic 5 times for the same check engine light code, they charged me $118 to plug it in and confirm it was a lean code and they could find nothing wrong. I asked the service manager what I was supposed to do when it goes off again since I can never be certain it is the same issue and he arrogantly told me to rush it right in and they would charge me another $118 to look at it. Seriously??? It went on again the next day but no way would I pay them another $118 to not fix it. What a rip.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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