Irwin Hyundai

We we're in NH for a few days pulling our travel trailer when the brakes began making noise. I called one dealership, left a message and never got a call back. I called the Toyota dealer in Laconia and they said that their schedule was full but would place calls to see if we could get in at another of their shops. This was very late in the day and the other shops were closed. Before 8:00AM I was called by Bob Cotes who got me an appointment for that morning. Bob was extremely friendly. Checked in at appointment time, vehicle was checked and quote was given. Chris, the mechanic was very thorough in explaining the situation. Bob got us a ride to get some breakfast and during our walk back Bob called to say the job was done, ahead of schedule. Bill was exactly what they quoted. Chris took me for a ride around the block to explain what they had done. I have a dealership where I live in MA that I trust. They have proven themselves a few times that the customer comes first. I feel the same way about Irwin. Thank you Bob and Chris. Matt Sullivan Plymouth, MA