Skip to main content

Subaru of Keene


11 Production Ave, Keene, NH 03431 (map)
Today 8:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (5) No (1)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
So happy with our experience at Keene Subaru!
Written by vermontmom on 11/02/2017

My husband was buying me a car for my birthday. After looking at Hondas and Nissans, I knew that I would go back to our tried and true Subaru. We've had an Impreza for a few years now, and I decided I wanted something bigger for transporting bikes, skis, the dog, etc. Based on good word-of-mouth, we went to Subaru of Keene and immediately knew we'd made the right choice. We worked with Kathy Kelley, who was patient and took plenty of time with us. We tried out a couple of different models, did a couple of test drives, and settled on the Outback. While Kathy offered us all the upgrades and extras, she didn't try to hard-sell us. She was able to answer all our questions; anything that she wasn't sure about, she double-checked for us. We were in the dealership on a Saturday and our car was ready for us on Wednesday. When we picked it up, Kathy sat with us in the car for over 30 minutes, showing us how all the bells and whistles work. I have never had this experience buying a new car before! Usually, you're left alone with the owner's manual and end up not really using half the features of your new car. I actually have Bluetooth hooked up for the first time! Kathy was fun to work with, good sense of humor and not pushy. We also had a good experience with the finance manager. All in all, I can't say enough good things about Subaru of Keene.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
fentondealerkv on 11/07/2017
Dealer Response
Thank you for taking the time to rate and review us here! So pleased that you got the opportunity to work with Kathy in sales and that she was a pleasure to work with! Most importantly, glad to hear she and the finance team were able to help you get a great deal on a car you love! Congrats again and we look forward to assisting you in the future for any of your Subaru needs in sales or in service. Regards, Subaru of Keene
Report