Subaru of Keene

I went to the Subaru of Keene on a Sunday to check out vehicles, pricing, etc but was too overwhelming on my own so left. That Thursday evening after work, I drove over from Brattleboro, VT where I live and work after I made an appointment to talk with someone about turning in my current leased car and leasing another one. My original sales person from three years ago no longer worked there so they had me speak with John Hannon. John listened to what my needs were in price range as well as the type of vehicle I was looking for. There was exactly one vehicle on the lot (2018!) that fit this. We took it for a test drive and handled beautifully. This vehicle sits up a bit higher than my old one (Impreza) which I like very much. After getting a figure, I explained to John that I was leaving for an out of state trip early Saturday morning, returning late that evening and then on vacation to another place the next day for a week. I told him I'd need to pick it up the next night after work. John made it happen! He was very polite (opening doors and speaking respectfully to me), sincere which made this one an even better experience than my first one. The reason I came over originally to Keene is that Brattleboro didn't treat me very well about 5 years ago when I went to their dealership to see about trading a BMW I had. Because it left a bad taste in my mouth, I decided not pursue a new vehicle at that time. Two years after that, I went online looking for Subaru vehicle and Keene was the only one that responded to me. Once I went to the dealership for my first one and a good experience with being treated respectfully, right then I decided my loyalty would be with them. I would recommend John as a salesperson to any one as he is not a typical one in that he doesn't push for a sale but lets you make an informed decision. John is a sincere person and treats you as he would want someone to treat him mom. Doreen Bacon Brattleboro, VT