Dover Honda
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service Rating
State inspection
Written by 03/25/2016
onupdated 04/05/2016
I was a little unhappy that they told me a recall was in my car about air bag but parts weren't available still August - very surprised by this
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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ebbenzall1 on 04/15/2016
Dealer Response
Dear Magick11,
Thank you for sharing your recent experience with us. We completely understand the frustration due to the air bag recall and apologize for the inconvenience this has caused. As soon as replacement parts are available we will reach out to you. Until then please take advantage of the loaner vehicle available to you.
Sincerely,
Dover Honda
Dover, NH
www.DoverHonda.com
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