Dover Honda
Dealership Service Review
Employees were able to schedule an appointment right away, customer service was excellent, and prices are reasonable. The facility did not have Febreeze, Lysol sprays, or other heavy fragrance or phthalate based air "fresheners" used in the restroom, and did not appear to have fragrance in the ventilation systems like some places do, so no worries about whether the building is accessible and whether it will be safe to drive home after or not, no problems from a surprise hit with an unprofessional product like you get in some places where they can't be bothered to clean the restrooms. The employees didn't leave the car stinking of fragranced products or other cover ups, either, but actually practice good hygiene where laundry and personal/home/car care are concerned, in addition to perfect performance in other areas. These folks are professional in every way, and they clearly only hire the best. They are what every business should be; top of the line, quality wise. Would recommend them to anyone like cancer patients, asthmatics, those who get neurological issues from fragrances and have to worry about driving ability going home, parents who care about their child's welfare and need to bring the kids with them during the repair (they even have a play area), and others who have had a hard time finding accessible, professional repair shops that they can trust to do a good job every step of the way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes