Mercedes-Benz Of Reno
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Written by 11/19/2023
onI just moved out here to Nevada for work im from California. I went to Cali for the weekend but when I was coming back my started to act funny, opening the trunk, locking, unlocking the doors & lights started to flicker on & off. Im not from here I usually go to the dealership in Sacramento but I don’t regret coming to the dealership here in Reno! I was able to book an appointment using the online booking service & was able to get a same day appointment, got the car in & out at a reasonable time frame. Desiree was amazing really nice, communicated with me the entire time the car was being serviced. She also sent me a link of what was being done to the car & the price & what was recommended should be done on top of what was needed. They had given my car a car was before it was given back to me, definitely would recommend to s friend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shelly Rose on 11/20/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Reno and we hope to be of service again in the future.
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