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Mercedes-Benz Of Reno

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Mercedes-Benz Of Reno
11500 S Virginia St, Reno, NV 89511 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.86 out of 5 stars (62)
Recommend:
Yes (27) No (1)
Service Rating
3.73 out of 5 stars (87)
Recommend:
Yes (49) No (22)
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Dealership Service Review

1 out of 5 starsservice Rating
Worst service experience
Written by Craigdc123 on 10/29/2016
I had the worst service experience ever. The service department lies and is deceitful they were unable or unwilling to work on my car and lied about it telling me one story after the next about when it would be done they have my car for 5 weeks now. do not buy a Mercedes Benz from this dealer go some where else
  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
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autonation on 11/01/2016
Dealer Response
We appreciate you taking the time to respond. The staff at Mercedes-Benz of Reno take our reviews very seriously. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (775) 326-4000 so that we can learn more about the details of this situation and discuss what we can do to help.
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