Lithia Reno Subaru
Dealership Sales Review
The first time I went in to the dealer ship I was met by a man named German. The dealership only had the car I wanted in a color I did not want. German was the typical car salesman. He was pushy and aggressive just trying to sell the car. He didn't really care about how you truly felt about the car our your experience. It made me feel uncomfortable and I finally told my boyfriend we needed to leave. After talking to a few friends about the experience, one of them said he had purchased a car there and hooked me up with a gentleman named Paul. I never actually met Paul, but we got everything worked out via email. The car I wanted was going to be delivered in a month which I was 100% fine waiting for it because it was everything that I wanted. I went in to put a deposit down with Jesse. He was great too! Very polite and made the whole experience enjoyable. It was great when the car arrived because Jesse texted me a picture of the car and called to tell me it was in. It was as if he was as excited as I was about the car. The day I could pick up the car Paul and Jesse were both not available, but Paul called and told me he would be setting me up with another one of this guys named Brock. Brock was very helpful, polite, and friendly. The three of them were a dream team. They really made buying a car at Lithia Subaru a great experience. I would buy a car from any or all three of these gentlemen again! Thank you Paul, Jesse, and Brock! I love my new car! In all the excitement I forgot the gentleman that helped with the finance of the car, but he was great too! Thank you! Thank you! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes