Gaudin Ford

Reason for Visit: New Sales Recommend: No: Ordered a new Ford vehicle back in February 2012. I was told the car was being worked on as late as May, June and July; delayed due to the 4wd option ordered. When I started to see them arriving at other dealers nationwide I became suspicious that there could be something wrong. Only after I went in again and spoke to upper management at the end of the final e.t.a. did they reveal the vehicle had been one of the 3,500 damaged during a Hail Storm which had occurred back on April 28, 2012. Apparently, Gaudin must be the only dealership in the country without access to newspapers, internet or television as they claimed to have no knowledge about the storm. A new one was not built though there had been ample time to do so or they were trying to piece the damaged one back together but Ford decided to scrap it in July when the Vin number disappeared from the system. I was told by the sales manager they would attempt to locate or dealer trade one the following week. Though many were listed online they said they could not locate one nor dealer trade and said I should pick up my deposit or start the process from scratch. After waiting 5+ months not to mention the cost of car rentals a complete waste of $$ and time.