Gaudin Ford
Dealership Sales Review
Was very satisfied with my purchase. Love the truck. I was in a hurry so didn't negotiate like I would have liked to but feel I paid a fair price for both sides. The only reason only 4 star instead of 5 is because I asked about the DEF fluid while looking at truck. Salesman kept talking up the "172 point check" and how everything is full and serviced. After purchase he was showing me the computer display and we saw how the DEF fluid was under 1/4. Then he started balking and saying how maybe DEF fluid isn't part of the service. I reminded him I specifically asked about the DEF fluid as I was leaving there directly on a 1000 mile trip, and he assured me it was full. Then the normal "I have to go talk to my manager". The manager happened to be standing just a few feet away and I heard him say "then fill it up for him!! use the sales dept card".
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes