AutoNation Toyota Las Vegas
Back to Service Reviews
Dealership Service Review
service Rating
Complimentary change oil and flush coolant
Written byon 11/24/2023
When I came on Nov 22, Wednesday, I had an appointment with Michael bigness but he wasn't there at his desk. So they paged him and I was waiting for few minutes. A service guy who looked like Asian (sitting close to Michael bigness)was helping me to processes my complimentary service while waiting for Michael bigness. I was happy when they gave me the complimentary oil change. I waited for almost 2 hours to finish the service. I'm glad that the guy helped me without waiting for so long and also I appreciate Michael bigness too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Theo Sanders on 11/25/2023
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Report