AutoNation Buick GMC West Sahara
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Dealership Service Review
service Rating
Not as good as it once was
Written byon 04/28/2016
Customer service was not as good as it usually is.Usually it feels like service is above and beyond. This time it was sub-par. I'm also still having issues with my vehicle. My previous service adviser was much better. She was knowledgeable, kind, kept me well informed of the process and made sure I was satisfied with the vehicle service. I cannot say the same about the new SA that I have been assigned to.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No