AutoNation Buick GMC West Sahara
Dealership Service Review
I had a TERRIBLE experience at the Gibson location of AutoNation. After that I called the manager, Mike, at Sahara. He was amazing! He brought my car in and took care of the issues ASAP. Shortly thereafter my car needed work yet again (We are reaching that age where things start to break). Mike and Armando took my car in right away and had it diagnosed immediately. They worked with my third party warranty company to manage the repairs and payments. They figured out a resolution on my behalf that made sense and even got my warranty company to increase their coverage amount! Once they did all that they had my car done in no time. I so appreciate Mike always going above and beyond to assist me. I will NEVER take my car back to the Gibson AutoNation. Instead I will drive out of my way to take it to Sahara and continue to see Mike.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes