AutoNation Buick GMC West Sahara
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Dealership Service Review
service Rating
Platinum Warranty Sucks
Written byon 02/05/2019
I pay monthly for the Platinum Warranty. I purchased my used vehicle at AutoNation Nation GMC on Sahara. I have had the vehicle approximately 6 months. I have been hearing a static/buzzing sound from the speaker and confirmed my entertainment package does cover it. However, when I arrive I'm told bc my speaker is discontinued they wont replace it. I asked them to just replace it with another speaker and they said they couldn't. So apparently I'm paying for warranty that does cover the speakers but if its discontinued I'm told I have to go to get it repaired elsewhere. Not the response I want and will be informing the BBB and consumer reporting agency and every social media.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No