AutoNation Buick GMC West Sahara
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Dealership Service Review
service Rating
Good approaching great...
Written byon 03/04/2014
updated 06/09/2025
The work done was done well. However, I feel the price was a bit high for new brake pads. I also was a bit surprised when I had been called and told the car was ready, but when I got there it hadn't been washed as they said it would that morning. They said they would wash it right then, but I didn't want to wait another 20 minutes, because I had my young children with me whom I had just picked up from school, and they needed to get home for soccer practice. Other than that, every one was courteous, pleasant, professional and friendly. The recent remodel of the buildings was also nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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autonation on 03/21/2014
Dealer Response
Hi, thank you for taking the time to give us this review. While we wish we provided excellence across the board, we are happy your overall experience was good. If you ever need any help or have questions, feel free to give us a call!
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