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Chapman Chrysler Jeep


930 Auto Show Dr, Henderson, NV 89014 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Deception is their Profession.
Written by ChuckSucks on 02/18/2017

Somehow I ended up with 2 used car salesman when I inquired about a new car online. This is where the nightmare began. Lie after lie from Chuck at the Warm Springs store. He claims to be the Manager of that store. Found out later he is only a salesman.The advertised price went up $4000. Excuse after excuse from Chuck. Then he tells us all the windows were tinted. Found out only 2 of them were. He tells us Nitrogen in the tires...nope. Claims the entire car had a special paint treatment. Nope. I could still see the adhesive from tape from the factory all over the body. Shuffled us from used car lot to new lot over 3 days. I could go on and on but you should get the idea. These people are ruthless. 1 week later after purchase I get 2 notifications that my credit got hard inquiries. I called Chuck and asked why and he just hung up on me. Car has 244 miles and has electrical issues already. Stay clear of this place.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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chapmancj on 03/22/2018
Dealer Response
I would like to deeply apologize for just now seeing this review and responding. We were not receiving notifications from this site so that is the reason for such tardiness on this. Were you able to get your concerns resolved with us? I appreciate your feedback and unfortunately i cannot take them up with your sales person because he is no longer with us. Chapman prides our self on giving great service and we always uphold our end of the bargain with our valued customers. Please let me know if you need anything else and again I apologize. Thank You, Kimberly Hill Customer Relations Director 702-558-3095
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