H & H Chevrolet
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Bought A Maintenance Package it EXPIRED. NO NOTICE
Written byon 04/24/2024
Had 3 oil changes in a maintenance package. My last trip where I spent $1,800.00. Nobody bothered to tell me what I paid for had an expiration date. They honored one of the 3 oil changes I had left, no tire rotation or notification on anything else. I will not be buying my next Silverado High Country at this dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Destiny Jarvis on 04/26/2024
Dealer Response
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (402) 339-2222 when you have a chance. Thank you, and we look forward to hearing from you.
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