H & H Chevrolet

We scheduled an appointment due to a recall. We also asked for a valuation (for trade in).We expected and were told it would just be a few hours. We got there and were told it would be about 4 days. No part was order. I mentioned our dissatisfaction to the rep who contacted me later wanting to know if we would like to schedule a new appointment for the valuation. We were then told it is procedure to have the client in for the first appointment to pay for the necessary parts and schedule a second appointment for repair. Problem with this is, it was for a recall, the person I scheduled with knew that, we shouldn’t have had to pay anything. No, we will not need a valuation from you. We have not been happy with past experiences here and this was the last chance. We are planning to buy a new car soon. Anywhere but here. Click