Gregg Young Chevrolet of Omaha
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Dealership Service Review
service Rating
Generally good service.
Written byon 11/05/2014
updated 11/21/2014
Joshua took good care of me. The free loaner vehicle is a real time saver and the expedited check-out in the garage is nice. I had a water pump replaced for $800. Pretty pricey, although I realize all the parts that have to be removed to do the job. So the labor cost is understandable but the part was marked-up anywhere between 100 and 200%. Maybe you should treat parts like tires and match anyone else's price. The "tire monitoring system" message was overlooked for the third consecutive visit which precludes me from viewing other information.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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gychevy on 11/24/2014
Dealer Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail.
Pat Lund | Service Director
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