Gregg Young Chevrolet of Omaha
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Dealership Service Review
service Rating
Fair and Responsive Service Department
Written byon 01/11/2019
One of our fleet vehicles was brought here for a repair. While being towed here, the vehicle sustained significant body damage. This damage resulted in a substantially longer expected repair time. We worked with Michelle S. in service who was very diligent about getting us detailed and accurate quotes, ordering parts, and coordinating the repair between the service and body shop. She also did a great job communicating with the tow company for the repairs they were responsible for. We feel she reduced the overall repair-time through her proactive approach. We would not hesitate to bring our fleet vehicles here in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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dealerreply on 02/13/2019
Dealer Response
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.
Pat Lund | Service Director 402.572.8080 plund@gychevy.com
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