Suntrup Kia South

Double check all your paperwork before you walk out of office. We signed a paper with the sales person stating what was included in loan and what our payments would be with everything included. That is what we went into finance office expecting, signed papers expecting and walked out off dealership expecting. Over 30days later we did not receive a check we were supposed to get and come to find out the finance department didn’t even include this total in our loan!! So not only did they screw us over, we are out of pocket money and they are not taking ownership of the mistake and fixing it. Even the sales guy knows what was suppose to happen. And this is not the first time Suntrup Kia has messed up on someone’s loan. A friend put cash down and the dealership didn’t even include that!! So the customers had to go back to dealership and fight with them to get it fixed. Stay away from the Suntrup dealerships