Ed Napleton Honda St Peters
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Dealership Sales Review
sales Rating
Unbelievable
Written by 12/27/2019
onWas told the Napleton "Xperience" was included in the vehicle price, after refusing it twice they wrote it in anyway ($1000). Added a 2 year bumper to bumper warranty without asking ($2000). Did not include my sales tax like i asked. Removed $250 from my trade in and charged me a temp tag fee when i wasnt getting a temp tag. Then they did not send me home with my buyers order and wouldnt give it to me until i walked in and asked for it in person (paper which shows all charges). They said they would remedy it, 3 months have passed and they have done nothing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Jeni Hoffert on 01/03/2020
Dealer Response
We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out us at (636) 928-1155 and we will work with you personally in rectifying the issues you experienced.
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