Ed Napleton Honda St Peters

I bought a new to me Honda CR-V at the beginning of May. It took over 30 minutes for someone to help my daughter and I. I had to interrupt a sales associate just to get noticed. He did help me and ultimately I purchased the car. However, once the dealership has your money, they are done with you. I was told I HAD to purchase three items. The Anti-theft, Maintenance package (called Napleton for life) and a service contract (named The Mechanic). He told me that Napleton originally sold this car to the first buyer, and the original owner also had to purchase the packages. I was promised a full tank of gas also. I received 1/4 of a tank. When I called to speak with my salesperson several times, somehow I was hung up on or made to wait. I tried email. I sent 4 different emails. Not one response. I spoke with my finance company and I was told that I did not in any way, HAVE to purchase those items to buy a car. Was it because I was a female with my teenage daughter that they decided to lie to me? I guess I was an easy mark. If they make every single person purchase those three things, then my particular car was sold the exact same thing twice. Like I mentioned, I have tried several ways of contacting the dealership. I guess since they have their money, I don't matter any longer. I honestly don't see how it is ethical to sell the exact same thing over and over for the exact same car. I also find it ridiculous that they add that on to every single car sold. You do not have a choice in the matter (at least that is what I was told). I will not recommend Ed Napleton to anyone in the future for obvious reasons. UPDATE AS OF 7/16/19. I was able to get the most expensive warranty refunded. They refused to cancel the other 2. The only reason that was done is that Orlando, the sales associate had the finance guy see me. I pointed out the cancellation policy. He read it. He said, it still isn't possible. (yet it is IN the contract) I have contacted the Attorney General. I also went to schedule my "free" oil change. I did it online and my only two days off of work are Saturday and Sunday. They are closed Sunday. I do not live close by. I had to pick a Saturday. I do work out by the dealer 3 or 4 days a week. I called today to see if they could loan me a car while I dropped mine off and then go to work and come back. I was told no. They only give loaners for non-routine things. However, I could rent a car. So my "Napelton 4 Life" that I was forced to purchase, is going to cost me more money if I don't want to waste gas and mileage. I have 3 closer Honda dealers. If I have to pay, of course, I would rather use them. Of course, the response to my Google review was to call them and I did. Funny how they do not return calls nor try to solve the problem. I wish I could give 0 stars. They don't even deserve the one.