Ed Napleton Honda St Peters
Dealership Sales Review
First off, I have bought several vehicles from several dealerships in several states. By far Ed Napleton Honda has been the best! My commute had sunddenly change and I was driving a one year old F-150 (which I loved) it was not economically responsible to drive with my new commute. I’ve had a Accord in the past so I decided to get pricing on them. I shopped several other Honda dealers in the St. Louis area and did not get very good response which I was surprised about (one of the dealers / family I also bought my truck from). I am a executive member at Costco and remembered the Costco auto buying program so I got on the website and they matched me with Ed Napleton Honda. What a great match! Seriously! I was set up with a “VIP appointment”, I was greeted with coffee and water, Orlando, my sales consultant got to know me and what I liked in a car (I know it’s their job BUT most do not do it well and Orlando was AWESOME!), the sales director Dylan came over to meet me and explain my savings using the Costco Auto Program, Orlando took the car through the car wash to get the snow off and then took me on a drive to show me how the lane assist worked and Orlando offered my family food and coffee while they waited. I know that this is their job, to sell me a car BUT It was the easiest non pressure experience I’ve had to date. I am very assertive and already knew what i wanted and like I said above I was just trying to be economically responsible with my new much longer commute but I had a truck that I bought new and only had for one year so I knew I wasn’t going to get what I felt was worth it in the end but Dylan made the deal happen and gave me what I thought was fair and got me into a new Accord the same day! I thought I was going to play the waiting game to get a new car but I had my new car and was driving home in it within a few hours! I like to stay loyal to people and I WILL be buying from Ed Napleton again, hopefully Orlando!!! Costco did a great job pairing up with a great dealership like Ed Napleton Honda AND Ed Napleton did a great job hiring great people like Orlando and Dylan! Thank You!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes