Lou Fusz Buick GMC
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Dealership Service Review
service Rating
Mechanics are great. However, get a phone system that works
Written byon 11/21/2014
Service was great. Initial communication regarding repair status was appalling. The last two times I had my car in, I did not hear from staff on status and phone system was "not working properly" at the dealership. So it was hard to get in touch with anyone that knew anything about repair. Once is excusable. Twice in a row is pathetic.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes