Jim Trenary Chevrolet
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Dealership Service Review
service Rating
Great Service, Not-So-Great Afterwards
Written by 03/17/2014
onupdated 05/18/2025
The service appointment was fine. After picking up my car, I noticed it had a large dent in the wheel well with paint on it. I called, spoke to Mike, went back with my car, and he was very nice about it. I knew the dent was not there when I dropped the car off. Naturally, I am very upset that this would happen to my car while there and dislike the inconvenience of having to have my car back in the shop now to get fixed, but it is what it is and at least Mike is taking care of the situation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes