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Jim Trenary Chevrolet


501 Auto Mall Dr, O Fallon, MO 63368 (map)
Today 8:30 AM - 6:00 PM
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Service Rating
Recommend:
Yes (0) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
Too busy for me to communicate my concerns.
Written by bigjeff1 on 01/17/2015

I think the service guys have too much paperwork and computer work, along with answering the phones, and are distracted when a customer is actually standing there at the counter. I felt I had other things I wanted looked at on my car but felt kind of rushed. The work order says car was washed, it was not.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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