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Jim Trenary Chevrolet


501 Auto Mall Dr, O Fallon, MO 63368 (map)
Today 8:30 AM - 9:00 PM
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Service Rating
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Dealership Service Review

1 out of 5 starsservice Rating
Unhappy Camper
Written by Joe Car owner akaunhappycamper on 05/10/2022

Took about 2 and a half hours…sat in waiting room….couldn’t see my car …it was taken somewhere out of sight… Gave them coupon for a 39.95 wheel alignment… So the regular price said it was 79.95 on my coupon….the service technician took the coupon… When my car was finally done… I don’t know for sure if they did anything to it… Service technician was not very friendly at all… Said regular wheel alignment was one 119. 95… and they charged me $62 and change for alignment which should’ve been just 39.95 plus tax…his name was ‘Ian Bosworth’ he just appeared too ‘busy’ to talk to anyone…finally …just paid the price to get my car back! ButI would NEVER EVER go back to this dealership for anything!! And I still want resolution for having paid TOO much for my wheel alignment…William Glenn…[contact info removed]

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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